Our Approach

Projects can be performed on a fee-for-service basis or through monthly or annual FTE-contracts, depending on your needs. With a long-term contract, we can undertake a single project or multiple projects, offering you a cost-effective and flexible partner for your research outsourcing requirements. A long-term arrangement also enables you to change objectives as your research priorities evolve, and allows you to initiate new projects under the existing research contract.

We have direct access to reaction retrieval systems, which, combined with an up-to-date library, enable us to quickly analyze your requests and determine the most effective and efficient means of providing the services you need.

Projects are handled by experienced project teams. Speed and flexibility are important concerns in every research program. We pride ourselves on our efficiency and commitment to provide maximum value to our customers. Our policy of clear and continuous communication between you and the research team enables you to stay abreast of your project's progress, and helps to eliminate misunderstandings while reducing the chance of errors. The aim is to ensure your peace of mind and your complete satisfaction with the work we perform on your behalf. We guarantee that every inquiry will be treated with the absolute discretion. Strict confidentiality agreements ensure that the intellectual property of our clients is protected. Mercachem works with a 21 CFR Part 11-compliant electronic notebook system, which allows seamless data transfer to our clients' databases. On request, we can also use our clients' paper notebooks.

All Mercachem services are provided on an exclusive basis. We do not claim any right to the products or newly developed intellectual property that is essential for our clients' R&D processes. In a manner of speaking, Mercachem functions as an extension of your own research facilities. This reduces additional demands on your essential staff and helps you eliminate investments in costly instruments.